Japanese Wine Co. - FAQ

No — you can check out as a guest. Creating an account lets you track orders and manage any subscriptions.

All major cards, plus Apple Pay, Google Pay, PayPal, and Shop Pay at checkout.

Contact us as soon as possible — we can usually help before the order ships, but not once it's left the warehouse.

Yes. Just enter the recipient's address — remember an adult 21+ must be present with ID to sign for any wine delivery.

Anyone who subscribes is a Subscriber — you get 10% off every wine, every shipment, on a flexible schedule.

Subscribe to a full case (12+ bottles), and you become a Japanese Wine Co. Loyalist, which adds Standard Shipping included and Summer Wine Protection included, on top of your 10% off.

No. There's no fee to join and no minimum commitment — subscribe, save, and cancel whenever you like.

Every subscriber gets 10% off every wine, on every order — it never expires for as long as you're subscribed.

No — your case can be any mix of wines (and sizes). Each bottle counts as one toward your 12, and a 375 ml half-bottle counts the same as a full 750 ml.

You choose: every 1, 2, or 3 months. Change it anytime.

Your order is billed automatically on your chosen schedule and ships right after — we'll email you a reminder before each charge.

Your subscription renews automatically on your schedule until you cancel. We email before every charge, and you can change, skip, or cancel anytime from your account — no fees.

Yes — skip, pause, or switch between 1-, 2-, or 3-month delivery anytime from your account.

Absolutely. Swap wines or mix and match for any upcoming shipment from your account.

Anytime, from your account — no fees and no cancellation penalty.

On any wine, choose "Subscribe" when you add to cart and pick your delivery frequency. Manage everything afterward from your account.

A full-case (12+) subscription includes: 10% off every wine + Standard Shipping included + Summer Wine Protection included (May–September).

It's the best value we offer.